Last Updated: May 2, 2025
1. Introduction
At Miami Windsor Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or use our services.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number, mailing address)
- Identification information (passport or ID details, date of birth)
- Payment information (credit card details, billing address)
- Reservation details (check-in/check-out dates, room preferences, special requests)
- Communication records (when you contact our customer service)
- Account information (username, password) if you create an account
2.2 Usage and Technical Information
When you use our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and navigation patterns
- Time and date of visits
- Referral sources
- Cookies and similar technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Process and manage your hotel reservations
- Process payments and prevent fraudulent transactions
- Provide customer service and respond to inquiries
- Send booking confirmations and updates
- Personalize your experience on our website
- Send promotional offers and marketing communications (with your consent)
- Improve our services, website functionality, and user experience
- Comply with legal obligations and enforce our terms
4. Information Sharing and Disclosure
We may share your personal information with:
- Service providers who perform services on our behalf (payment processors, IT services, etc.)
- Business partners when necessary to provide you with requested services
- Legal authorities when required by law or to protect our rights and safety
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to certain processing activities
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last Updated" date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Miami Windsor Hotel
1100 Collins Avenue
Miami Beach, FL 33139
United States
Email: privacy@miamiwindsorhotel.com
Phone: +1 (305) 555-1234
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.